Debt Caseworker Assistant      Ref:  2017/D02

Newport Citizens Advice is looking to recruit an enthusiastic and confident individual to join the Debt Advisory Team to provide casework assistance to specialist caseworkers and supervisors and to maintain a limited debt caseload in accordance with the aims, policies and principles of Citizens Advice.

Salary: £20,661 per annum (pro rata) NJC Scale 22 (£12,564 actual) 6% pension supplement payable (subject to review in 2018)

Hours: 22.5 per week

Location: Newport Citizens Advice (although the post holder may be expected to travel to outreach venues throughout Newport and surrounding areas)

Duration: 6 month fixed term contract

Application Closing Date: 5th January 2018

Interview Date: Week commencing 15th January 2018

Role Purpose

  • To provide assistance to specialist caseworkers
  • To interview and advise clients at Local Offices and at outreach venues and to undertake supervised debt casework
  • To provide support to specialist open door sessions
  • To provide support to county court rota

Applicants for this post must have a strong commitment to equality and social justice.

To request an application pack (CVs not accepted), please email: recruitment@newportcab.org.uk

Please quote relevant reference number. For further information please call Newport Citizens Advice on 01633 222622 and ask for Richard Hustler.

 
 

Generalist Advice Worker     3 Vacancies Available

Refs: Post 1 – 2017/GEN1     Post 2 – 2017/GEN2     Post 3 – 2017/GEN3
Newport Citizens Advice is looking to recruit three enthusiastic and confident individuals to join our Generalist Advice team.The successful candidates will provide an information, advice and assistance service at outreach venues, Citizens Advice offices and through home visits, in accordance with the aims, policies and principles of Citizens Advice and requirements of funding partners.

Salary: NJC Scale 22 £20,661 per annum (pro rata).  Holidays 37 per annum (pro rata), including Bank holidays and fixed days

Hours:  Post 1: 37 per week     Post 2: 22.5 per week     Post 3: 37 per week

Location: Newport Citizens Advice (although the post holder will be expected to travel to outreach venues throughout Newport and occasionally more nationally)

Duration: Post 1 & 2 permanent, post 3 temporary for 12 months

Application Closing Date: 5th January 2018

Interview Date: Week commencing 15th January 2018

Role Purpose

  • To interview and advise clients at Bureau offices, outreach venues and home visits
  • Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided
  • Act for the client where necessary by calculating, negotiating, drafting and writing letters and telephoning; liaising with external organisations

Please quote relevant reference number(s). For further information please ring Newport Citizens Advice and ask for Luke Jones on 01633 222622.

To request an application pack, (CVs not accepted) please email: recruitment@newportcab.org.uk

 

Applicants for these posts must have a strong commitment to equality and social justice.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer. Charity Registration Number:  1118855

 

If you are interested in volunteering with us, you can find further information and application details by CLICKING HERE.